Employee Coaching for Business

In order to run a successful business, it is essential that high levels of productivity are maintained in the workplace. It is up to the employer to train and motivate staff sufficiently to ensure productivity. Effective coaching for business must address the role of employees and what motivates them to work efficiently and effectively within the business. For an employer or Human Resource (HR) manager, there are three important points to consider when addressing a business’ productivity levels: communication, fulfillment, and organisation.

  1. Communication

Opening efficient and effective lines of communication between the employer and employees is essential, there are a number of ways to achieve this, including the following:

Web-Based 360 Feedback Tools

A popular method of communication in today’s business is the use of web-based 360 feedback tools. These programs allow employees to receive feedback from their employer, customers, fellow workers, subordinates, and superiors. Receiving

feedback from a range of people can help the employee recognise where they need to improve based on a wide variety of opinions.

Another advantage of 360 feedback is its ability to create an awareness of responsibility for the employee. Rather than working hard to just impress their employer, employees will be motivated because they feel they have a responsibility to impress their peers and subordinates as well to ensure the feedback they receive is predominately positive. Increasing responsibility can also make the employee feel like a more worthy member of the organisation, which can boost morale in a way that allows them to enjoy their role and increase their own productivity levels as a result.

Employee Surveys

Employee surveys are an extremely useful tool to any employer looking to boost productivity levels in the workplace because it allows them to identify areas where employees are unsatisfied. Collation of employee survey results allows employers to focus on which aspects of the company employees find problematic, and subsequently resolve the specific areas in an efficient manner.

Listen, Respond & React

Open-door policies are vital for employers, as well as the ability to actively respond to any queries or suggestions made by their employees. When employees know their queries are being heard it ensures that they feel valued and that productivity levels remain high. This can be done with ease through email, team briefs, or individual meetings.

  1. Fulfillment

If employees do not feel fulfilled in their role in the company, their productivity levels will undoubtedly fall. There are a number of ways to help keep employees fulfilled in their jobs:

Job Rotation

Not only does frequent job rotation prevent employees from feeling as though they are stagnating, it is also trains each staff member to the point where they can contribute to a range of aspects of the business. Job rotation can keep employees motivated by maintaining interest levels, as well as by improves their overall skill set in the workplace.

Status, Responsibility & Enrichment

For high productivity levels, it is important to make it known that there is potential for employees to move up within the organisation, but also to make them feel fulfilled in their current position too. Employers need to find balance between making employees value their status as well as wanting to improve it. Employees need to feel valued within the organisation in order to be highly productive. Offering reward schemes, additional responsibilities, access to sensitive information, and giving compliments and advice can all assist in the aspect of job enrichment.

  1. Organisation

Being highly organised is vital for worker productivity in business. Employees need to know exactly what needs to be done and when by:

SMART Targets

It is important to set targets for employees, however productivity will not increase if these are not properly managed and recorded. Through use of the SMART acronym, employers can set targets for their employees that are Specific, Measurable, Agreed, Realistic, and Time-Based. This will allow for effective targets to be worked towards with high levels of motivation, resulting in increased productivity.

Role Awareness

In order for an organisation to be highly productive all members need to be aware of their role and what is expected of them. This can be achieved by employers regularly checking-in with employees to ensure they know the requirements of their role and that they have been doing what is expected of them.

When both employers and employees are on the same page with everyone’s responsibilities, motivation and productivity will continue to operate at high levels.

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